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Terms and Conditions

Last updated: September 10, 2026

These Terms and Conditions ("Terms") govern the use of truepathresolution.com (the "Site") and the services of TruePath Resolution ("Company", "we", "our"). By accessing or using the Site and services, you agree to be bound by these Terms.

1. Use of the Site

You agree to use the Site solely for lawful purposes and in a manner that does not infringe the rights of third parties or restrict their use and enjoyment of the Site. Prohibited conduct includes:

  • Using the Site for fraud or unlawful purposes
  • Interfering with the functionality of the Site or its servers
  • Collecting or tracking the personal information of other users
  • Sending spam or unsolicited bulk communications
  • Using any automation to access the Site without authorization

2. Description of Services

TruePath Resolution provides tax resolution services, including but not limited to:

  • Assessment of tax situations and IRS debt
  • Representation before the IRS in resolution proceedings
  • Negotiation of payments and payment plans
  • Preparation of documents for filing with the IRS
  • Tax consulting and advice on resolution options

These services are provided by professionals experienced in taxation, but do NOT constitute legal advice. For matters requiring legal analysis, we consult with outside attorneys as needed.

3. Consultation and Engagement Process

To use our services:

  • Complete our contact form with accurate and complete information
  • A TruePath Resolution specialist will contact you for an initial assessment
  • We will discuss service options, timeline, and fees
  • Services begin only after mutual acceptance in writing

We reserve the right to decline clients or services at our discretion.

4. Information Provided by the Client

You are responsible for:

  • Providing accurate, complete, and current information
  • Disclosing all relevant tax information, including outstanding debts, prior audits, and previous agreements with the IRS
  • Notifying us immediately of changes in your situation
  • Formally authorizing our representation before the IRS through a Power of Attorney (Form 2848)

Incomplete or inaccurate information may affect our ability to represent you effectively.

5. Fees and Payments

Fees will be discussed and agreed in writing before services begin. Payment terms include:

  • A clear cost structure (initial consultation, representation, etc.)
  • A payment schedule (upfront, by stage, or upon resolution)
  • Reimbursable expenses (IRS filing fees, mailings, etc.)
  • Refund policy (where applicable)

Specific terms will be documented in your Engagement Letter.

6. Limitation on Results

TruePath Resolution cannot guarantee specific results in any tax case. Factors outside our control include:

  • Discretionary decisions by the IRS
  • Changes in tax legislation
  • New information that emerges during the case
  • Changes in your personal financial situation

Our role is to represent your interests to the best of our ability in accordance with applicable laws and regulations.

7. Confidentiality and Professional Relationship

We keep all client information confidential. Your communications are protected under principles of professional-relationship confidentiality. We will not disclose information without your consent except as required by law or to perform our services.

8. TruePath Resolution's Responsibilities

We commit to:

  • Acting professionally and in your best interest
  • Maintaining regular communication about the status of your case
  • Respecting the confidentiality of personal information
  • Complying with applicable laws and regulations
  • Informing you of legal or regulatory changes that affect your case

9. Dispute Resolution

If you have a complaint or dispute relating to our services:

  • First contact our client service team for informal resolution
  • If unresolved, we may use mediation
  • Any litigation will be resolved in the courts of San Diego County, California

10. Limitation of Liability

Except where prohibited by law:

  • TRUEPATH RESOLUTION IS NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • Our total liability does not exceed the amount of fees paid in the preceding 12 months
  • This does not limit liability for gross negligence or violation of law

11. Disclaimer of Warranties

The Site and services are provided "AS IS" without warranties of any kind, express or implied. We specifically disclaim:

  • Warranty of merchantability
  • Warranty of fitness for a particular purpose
  • Warranty of non-infringement

12. Intellectual Property

All content on the Site (text, graphics, logos, images, videos) is the property of TruePath Resolution or its licensors. You may not reproduce, distribute, or transmit content without express written permission.

13. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third parties. Your access to and use of third-party sites is at your own risk.

14. Termination

We may terminate your access to the Site or services at any time if you violate these Terms or applicable standards of conduct. Termination may occur without prior notice in cases of serious violation.

15. Modification of Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to you. Your continued use of the Site after changes constitutes acceptance of the modified Terms.

16. Governing Law

These Terms and your use of the Site are governed by the laws of the State of California, without regard to its conflict of law provisions.

17. Contact

If you have questions about these Terms and Conditions, contact:

TruePath Resolution
Email: sandez@truepathresolution.com
Phone: (619) 566-1886
Website: truepathresolution.com